Best Practice for MSP with Shared Account for Server Logons
My company, an MSP, is implementing AuthPoint on our environment with the intent to offer this for clients as well. However, one of our concerns is the fact that in our client's environments we have a shared account that all of our techs use to log in to servers, rather than individual accounts for our techs on each client's environment.
From my understanding, we would need to have each and every technician set up a token in their app for these shared accounts if we're to use the Logon App for this account. This is not particularly scalable.
Is there something I'm missing, or is there no simple way for MSPs and their techs to authenticate to the Logon App without having a bunch of tokens?
FYI these would all be LDAP-sync'd environments, no local AuthPoint users.