Unable to install Ikev2 Vpn on Laptop

Hi, I have a problem trying to install IKEv2 VPN with Packet downloaded from firebox, i start batch file, it run and closed without show me nothing, and VPN Profile are not created.
Trying to another client, the installation finishes well .
I try to remove all Watchguard and Open VPN installation on this client, but nothing improvements.
How can i solve??
thanks.

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