How to get rid of the VLAN tag on an external Interface

Our ISP has upped the speed on our external interfaces, and we got to keep our username/password/static IP combos. However our ISP got rid of VLAN 7 in the process. Which isn’t a big issue on two external interfaces, they had no VLAN to begin with, however the third was on VLAN 7. Is there a way to easily change this external interface from VLAN 7 to no VLAN, without having to rip it out of all the BOVPN Gateways?


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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Roman
    You should be able to set that interface (that's currently a VLAN interface) to untag that traffic instead of tag it.

    If you're in policy manager, the untagged VLAN section is at the bottom of that interface.


    -James Carson
    WatchGuard Customer Support

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    Hi James,
    that's done the trick, Thank you very much :) !

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