IKEv2 showing users connected multiple times

GreenEnvy22GreenEnvy22
edited April 2022 in Firebox - VPN Mobile User

We've just noticed this today so we suspect it's just with the 12.8 WG, but maybe it was happening before and we just never noticed.
We are seeing some users listed multiple times in WG Mobile VPN status. One user is showing about 6 times right now. Same remote IP address, different VPN internal addresses assigned. Two other users are showing up twice each.

We suspect this is maybe people with unreliable internet getting dropped and reconnected, but is WG supposed to be showing all these other sessions?

Edit: This is a M370 running 12.8. Users are Win10 Pro using the built in Win10 IkeV2 client, authenticating over radius.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @GreenEnvy22
    It's likely just the users reconnecting -- the windows client is aggressive about reconnecting. If there's an orphaned connection, it'll generally stay there until the SA (Security Association) runs out for that connection.

    If you like, there should be a button or action button to kick those stale users off now -- but they should eventually fall off by themselves.

    -James Carson
    WatchGuard Customer Support

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