Terminal Agent / Backend-Service / SMB

We have a strange problem.
We created 2 VLANS with a M470 between them, to allow/deny access.
One of the rule permit access to a network share (SMB) on a application server.
I'm using an AD Group to permit access to this share through the M470. Everything is fine on a computer.
Be we have a problem with our RD 2019 farm. The user shown in the traffic monitor is Backend-Service@any. Needless to say, he don't have access to the share.
How can we manage to have our user instead of this user in the packets ?


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