Getting sslvpn_logon.shtml instead of Access Portal page

RomanPtokRomanPtok
in Firebox - VPN Mobile User

Good day, ladies and gentlemen,
after using SSL VPN for a decade, we needed to activate the Access Portal. The configuartion wizards went through smoothly, yet whenever I want to connect to the new, shiny Access Portal, I still get the .../sslvpn_logon.shtml.
I feel like I must be missing something essential, because noone else seems to have this problem.
Running an M370 on 12.7.1
Any pointers would be much appreciated.
Thank you
Roman

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Roman,

    Without any logs or being able to see your running configuration, it's difficult to provide any advice here.

    Access Portal requires access via FQDN, so if you're typing in an IP to get to the page, it will break.

    If you're using FQDN, I'd suggest opening a support case so that we can look at your logs and config, then provide advice from there.

    -James Carson
    WatchGuard Customer Support

  • RomanPtokRomanPtok

    It works fine now, so it might have been the cache on my workstation / mobile or the scheduled restart of our M370 that got it working.
    Sorry for the hassle.

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