AP225w unrecheable
Hi:
in my network I have 5 ap200 running and I bought 5 ap225w and I cannot configure them with my M300, it says: "unreachable". They are ALREADY activated on watchguard.com
The new AP225w I have them with DHCP from the Windows server and they take the IP correctly, I ping the IP of the AP225w and find it .
I tried resetting to default. Tried blocking not connecting to controller by CLOUD.
Please your help to configure.
Thank you.
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Best Answer
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Solved!
For the new AP225W I needed to download the firmware to the Firewall, so that it would correctly recognize the AP225W.
Thank you.
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Answers
What license version did order for these APs?
Basic Wi-Fi, Secure Wi-Fi or Total Wi-Fi ?
Only the Basic one is manageable by your firewall using GWC.
The other 2 license types are cloud managed.
If you purchased the wrong version, and you want to use GWC instead of the cloud:
How to change a Total Wi-Fi or Secure Wi-Fi cloud-managed AP to a Basic Wi-Fi local-managed AP
https://techsearch.watchguard.com/KB?type=Article&SFDCID=kA10H000000g3e2SAA&lang=en_US
Is Basic Wi-Fi
Name status IP Addresss Model Activation Status
AP225W-ant3 Unreachable 0.0.0.0 AP225W Activated
M300
Ver OS.12.5.8
System Manager Ver 12.7.1
In GWC -> Settings -> Discovery Broadcasts:
Make sure that:
. "Broadcast on all interfaces" is selected
. "Disable automatic discovery of WatchGuard Access Points" is not selected
Configure Gateway Wireless Controller Settings
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/wireless/ap_global_settings_c.html
Review this:
WatchGuard AP Discovery and Pairing
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/wireless/ap_discovery_pairing_c.html