Reclaim used Products - bought second hand
edited December 2021 in Firebox - Product Enhancements
Hi there, I have bought a bunch of used T15's for educational uses, and I wish to claim the boxes to my account - how do I do that ?
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Contact Customer Care to get these units assigned to your account.
To contact Customer Care:
1) you can do this on the support portal - use the Support Center link above
2) by the following form
3) or by phone
877.232.3531 option 1 or +1.206.613.0456 International
In addition to what Bruce mentioned, please include a picture of the serial number barcode attached to the case for each device you're attempting to transfer.
WatchGuard Customer Support