AuthPoint Bug

UsspareUsspare
in AuthPoint - General

Unable to create new Gateway!! We removed a AuthPoint GW yesterday at a CA location and attempted to recreate it which is now stuck in the cloud console as "Creating". Support say this is a know bug which they don't have a work around for. Did anyone see a notice of a AuthPoint outage yesterday?

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    HI @Usspare
    Do you have a case open with support? If so what case number is it?
    The gateway should not be getting stuck, but the best place to help you with this is via a support case as we'll have your account details there.

    -James Carson
    WatchGuard Customer Support

Sign In to comment.