Upgrade firmware

WCSWCS
in Firebox - Upgrade, Downgrade, Backup

Why I lost all configuration when I Upgrade firmware for T40

Comments

  • Bruce_BriggsBruce_Briggs

    No idea. I had no problem upgrading my T20, which runs the same as a T40.

    What were you using to do the upgrade? The Web UI or ???
    I used WSM Policy Manager.

    From what version did you upgrade & to what version ?

    I do an upgrade for every new version and for most betas - my last upgrade was to 12.7.2. I have never experienced this for any upgrade on any of my firewalls. This can happen on a downgrade.

    Did you save a config prior to your upgrade?

  • WCSWCS

    I use it the cloud but of courrse I have the config file locally.

  • Bruce_BriggsBruce_Briggs

    Since you used the cloud, and the cloud processes are fairly new - you should open a support incident on this so that WG can investigate this.

  • MGROLLEMGROLLE

    I always use system manager to get a copy of running config before doing any upgrades.

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