API Usage Limits

LKDobbsLKDobbs
in AuthPoint - API

Are we limited to one API key per customer?

The documentation below establishes the daily and hourly limits on public API use, but I was wondering if we might be able to have multiple keys for our subscriber account, as well as what special circumstances might qualify for an increased daily or hourly limit.

https://www.watchguard.com/help/docs/api/Content/en-US/api_get_started/api_limits.html

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @LKDobbs
    Yes, you are limited to one key.

    When API calls exceed that limit, they're generally creating a strain on the system (which is why the limits are there.) Under most circumstances, the limits can be maintained with optimization of whatever code you're using/writing.

    If you're running into any specific issues, I would suggest you open a support case under the "API" category for assistance.

    -James Carson
    WatchGuard Customer Support

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