VPN SSL Issues

NathanI

Good Morning,

I've been asked to setup VPN for a small office even though it's totally new to me.
I have setup the wizard on the Watchguard UI and downloaded the client onto my laptop.

I used the public IP I gained from whatsmyip and added that as the Firebox IP Address or Domain Names field. I've setup a test username and password also but whenever trying to connect from the laptop I get the following:

2021-09-16T11:29:17.921 Requesting client configuration from -removed-
2021-09-16T11:29:48.358 FAILED:2021-09-16T11:30:20.474 FAILED:Cannot perform http request, timeout 12002
2021-09-16T11:30:20.474 failed to get domain name

Any help would be appreciated

NathanI

Turns out my boss wants to go through IPSec instead which I've configured both sides but still doesn't work :-(

shaazaminator

@NathanI,

Your post is pretty vague describing your VPN configuration.
Are you using AD, SSO, RADIUS, LDAP or the firebox for user authentication?
Is the external IP of your firebox static or dynamic?
What are you using for DNS?

The Watchguard web site has a plethora of information on how to configure VPN's including step by step guides and videos. See below.

https://www.watchguard.com/help/video-tutorials/Set_Up_Mobile_VPN_with_IKEv2/index.html

https://www.watchguard.com/help/video-tutorials/MobileVPNwithSSL/index.html

Why IPSec instead of SSL or IKEv2?
IMHO IPSec is the most difficult to configure, but that's me.

• Doug