SpamBlocker Exceptions

tovonantenaina

Hi All,

Since 10 days, We need to add form our Spamblocker Expection Rule all pattern (ex : *@gmail.com ) external mail sender to be incoming to our mail .

However , we didn't before set this exception and all of mail pass through our proxy

Could you please help us , and is spam blocker have a limit ?

Best Regards
Tovo

shaazaminator

In Policy Manager go to Subscription Services > Spam Blocker > select your incoming SMTP policy > Edit > Under the Exceptions tab click Add > enter your exception for gmail. *@gmail.com

The save the changes back to the firebox.

• Doug

tovonantenaina

Thank you shaazamintor , but we don't need to enter all domain email to pass through SpamBlocker exception , it will be a huge risk , because all email not in this exception will not coming .
Before, we didn't set this exception and all email arrived without denied

shaazaminator

@tovonantenaina,

Sorry, I must have misunderstood your issue. Thought you were looking to allow all gmail to bypass SpamBlocker. You are correct, that would be a risk doing so and not recommended, but everyone has their own use case.

If you could clarify your issue some more and provide log files, rejection messages, SMTP Proxy information etc..... that would be helpful.

Also, are you running an in-house mail server behind the Firebox?

• Doug