upgraded AP325 firmware now it's Unreachable

bfordbford
in WiFi - General Questions

I started out with:
M370
WSM 12.6.2
FSM 12.5.4
AP325 8.5.0-658

I was having issues with multiple AP's going 'Not Trusted' randomly every 7-10 days.
I currently had 6 AP325's; 1 at FwVer 10.0.0-124.1 and 4 at FwVer 8.5.0-658.

For test purposes I updated 1-AP325 to ver 8.8.3-12 and all went well no problems.
Later in the day I updated a 2nd -AP325 to ver 8.8.3-12 and it didn't go well, it finishes it's update configuration with "Unreachable".

I've tried several different steps to get this to work but nothing works, they all fail at "unreachable". Reference this post for more details:

https://community.watchguard.com/watchguard-community/discussion/2059/aps-randomly-every-5-15-days-go-not-trusted#latest

Current config.
M370
WSM > 12.6.4_u1
FSM > 12.6.2_u3
AP325 > 8.8.3-12

My last go around I updated my firebox M370 to FSM 12.6.2_u3, WSM to 12.6.4_u1 and my AP325 appears at 8.8.3-12.

while it's unreachable this is what I see:

2021-09-10 09:08:32 Allow 172.16.10.10 172.16.10.103 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
2021-09-10 09:09:42 Allow 172.16.10.10 172.16.10.103 ssh/tcp 60976 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4109796175 win 4210" Traffic
2021-09-10 09:09:43 Allow 172.16.10.10 172.16.10.103 ssh/tcp 60984 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1196333532 win 4210" Traffic
2021-09-10 09:10:23 Allow 172.16.10.10 172.16.10.103 ssh/tcp 32890 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2877332223 win 4210" Traffic
2021-09-10 09:11:31 Allow 172.16.10.10 172.16.10.103 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
2021-09-10 09:12:08 Allow 172.16.10.10 172.16.10.103 ssh/tcp 33598 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 236976425 win 4210" Traffic
2021-09-10 10:08:36 Allow 172.16.10.10 172.16.10.103 ssh/tcp 50492 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2993946985 win 4210" Traffic
2021-09-10 10:08:39 Allow 172.16.10.10 172.16.10.103 ssh/tcp 50492 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2993946985 win 4210" Traffic
2021-09-10 10:08:40 Allow 172.16.10.10 172.16.10.103 ssh/tcp 50582 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3520486957 win 4210" Traffic
2021-09-10 10:08:42 Allow 172.16.10.10 172.16.10.103 ssh/tcp 50582 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3520486957 win 4210" Traffic

I don't know if the steps I'm using are not in the correct order of if the FW versions I'm using between my Firebox FSM, AP and WSM are not compatible but a simple update shouldn't be so hard.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @bford
    I'm not really sure what might be going wrong based of those logs - they just look like traffic from the firewall to the AP for managing the AP.

    If you haven't gotten the APs back up, I'd suggest opening a support case so we can look into this more deeply.

    -James Carson
    WatchGuard Customer Support

  • bfordbford

    I reset the AP325 once again and here are the logs whiles it's going through it's steps:
    unreachable > not trusted > mark trusted > updating configuration > discovered > updating configuration > unreachable

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic
    2021-09-10 10:36:05 Deny 172.16.10.104 15.206.10.168 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="IND" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 172.16.10.10 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 10.249.115.43 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:12 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55348 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3589847069 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55360 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2946664016 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55376 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2599340653 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55384 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4277579398 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55390 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3350602519 win 4210" Traffic
    2021-09-10 10:36:14 Deny 172.16.10.104 15.206.10.168 https/tcp 35523 443 Mngmnt 123Net-0 Denied 60 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" tcp_info="offset 10 S 3637141662 win 4210" route_type="SD-WAN" geo_dst="IND" Traffic

    2021-09-10 10:36:15 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55400 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3025601427 win 4210" Traffic
    2021-09-10 10:36:29 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:33 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:37 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:45 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:37:01 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:03 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:04 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic

    **
    Apparently when I went to post this last week I didn't hit the "Post Comment" button or it just didn't post.

    I finally got tired of climbing up and down the ladder to reset this AP so I took it down brought it to the Computer room where I could reset it while watching the logs at the same time.

    What I did this time was after doing a hard reset at the AP, after all the lights went our and the first light came back on I power cycled the AP. Waiting approximately 60 seconds between off and back on.

    That seemed to fix my problem (I'm assuming), it boot through it's cycles and came up Not Trusted. After Marking it Trusted it came up "Online" and stayed that way.
    With the ongoing exception Monday 8/13/21 it and four others were "Not Trusted" again. Marking them "Trusted" and they're back 'online'.

    James, thank you for your response. I also saw your other reply and I will probably op

  • james.carsonjames.carson Moderator, WatchGuard Representative

    It's still not really clear why they're doing this -- we'd need to dig into the firewall itself a bit more. If this continues, I'd suggest a support case.

    If you already have one open, if you can please reply with the case number, I'd be happy to track it down and ensure it's with the correct team to help with this. (The new automated case routing is pretty efficient and good at this, but it doesn't hurt to check.)

    -James Carson
    WatchGuard Customer Support

  • bfordbford

    I reset the AP325 once again and here are the logs whiles it's going through it's steps:
    unreachable > not trusted > mark trusted > updating configuration > discovered > updating configuration > unreachable

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic
    2021-09-10 10:36:05 Deny 172.16.10.104 15.206.10.168 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="IND" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 172.16.10.10 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 10.249.115.43 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:12 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55348 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3589847069 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55360 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2946664016 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55376 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2599340653 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55384 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4277579398 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55390 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3350602519 win 4210" Traffic
    2021-09-10 10:36:14 Deny 172.16.10.104 15.206.10.168 https/tcp 35523 443 Mngmnt 123Net-0 Denied 60 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" tcp_info="offset 10 S 3637141662 win 4210" route_type="SD-WAN" geo_dst="IND" Traffic
    ************* (updating configuration)
    2021-09-10 10:36:15 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55400 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3025601427 win 4210" Traffic
    2021-09-10 10:36:29 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:33 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:37 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:45 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:37:01 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:03 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:04 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:06 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:53 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:37:59 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:38:02 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:39:05 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56946 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2986868810 win 4210" Traffic
    2021-09-10 10:40:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 57790 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1222777880 win 4210" Traffic
    2021-09-10 10:43:47 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic

  • bfordbford

    I reset the AP325 once again and here are the logs whiles it's going through it's steps:
    unreachable > not trusted > mark trusted > updating configuration > discovered > updating configuration > unreachable

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic
    2021-09-10 10:36:05 Deny 172.16.10.104 15.206.10.168 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="IND" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 172.16.10.10 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 10.249.115.43 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:12 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55348 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3589847069 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55360 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2946664016 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55376 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2599340653 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55384 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4277579398 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55390 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3350602519 win 4210" Traffic
    2021-09-10 10:36:14 Deny 172.16.10.104 15.206.10.168 https/tcp 35523 443 Mngmnt 123Net-0 Denied 60 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" tcp_info="offset 10 S 3637141662 win 4210" route_type="SD-WAN" geo_dst="IND" Traffic

    2021-09-10 10:36:15 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55400 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3025601427 win 4210" Traffic
    2021-09-10 10:36:29 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:33 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:37 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:45 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:37:01 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:03 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:04 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:06 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:53 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:37:59 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:38:02 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:39:05 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56946 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2986868810 win 4210" Traffic
    2021-09-10 10:40:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 57790 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1222777880 win 4210" Traffic
    2021-09-10 10:43:47 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic

    **
    Apparently when I went to post this last week I didn't hit the "Post Comment" button or it just didn't post.

    I finally got tired of climbing up and down the ladder to reset this AP so I took it down brought it to the Computer room where I could reset it while watching the logs at the same time.

    What I did this time was after doing a hard reset at the AP, after all the lights went our and the first light came back on I power cycled the AP. Waiting approximately 60 seconds between off and back on.

    That seemed to fix my problem (I'm assuming), it boot through it's cycles and came up Not Trusted. After Marking it Trusted it came up "Online" and stayed that way.
    With the ongoing exception Monday 8/13/21 it and four others were "Not Trusted" again. Marking them "Trusted" and they're back 'online'.

    James, thank you for your response. I also saw your other reply and I will probably open up a case on these "Not Trusted" issues.

  • bfordbford

    I reset the AP325 once again and here are the logs whiles it's going through it's steps:
    unreachable > not trusted > mark trusted > updating configuration > discovered > updating configuration > unreachable

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic
    2021-09-10 10:36:05 Deny 172.16.10.104 15.206.10.168 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="IND" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 172.16.10.10 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 10.249.115.43 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:12 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55348 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3589847069 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55360 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2946664016 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55376 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2599340653 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55384 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4277579398 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55390 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3350602519 win 4210" Traffic
    2021-09-10 10:36:14 Deny 172.16.10.104 15.206.10.168 https/tcp 35523 443 Mngmnt 123Net-0 Denied 60 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" tcp_info="offset 10 S 3637141662 win 4210" route_type="SD-WAN" geo_dst="IND" Traffic

    2021-09-10 10:36:15 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55400 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3025601427 win 4210" Traffic
    2021-09-10 10:36:29 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:33 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:37 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:45 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:37:01 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:03 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:04 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:06 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:53 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:37:59 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:38:02 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:39:05 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56946 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2986868810 win 4210" Traffic
    2021-09-10 10:40:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 57790 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1222777880 win 4210" Traffic
    2021-09-10 10:43:47 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic

    **
    Apparently when I went to post this last week I didn't hit the "Post Comment" button or it just didn't post.

    I finally got tired of climbing up and down the ladder to reset this AP so I took it down brought it to the Computer room where I could reset it while watching the logs at the same time.

    What I did this time was after doing a hard reset at the AP, after all the lights went our and the first light came back on I power cycled the AP. Waiting approximately 60 seconds between off and back on.

    That seemed to fix my problem (I'm assuming), it boot through it's cycles and came up Not Trusted. After Marking it Trusted it came up "Online" and stayed that way.
    With the ongoing exception Monday 8/13/21 it and four others were "Not Trusted" again. Marking them "Trusted" and they're back 'online'.

    James, thank you for your response. I also saw your other reply and I will probably op

  • bfordbford

    I reset the AP325 once again and here are the logs whiles it's going through it's steps:
    unreachable > not trusted > mark trusted > updating configuration > discovered > updating configuration > unreachable

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic

    2021-09-10 10:34:37 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:35:31 Deny 172.16.10.104 52.56.61.130 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="GBR" Traffic
    2021-09-10 10:35:44 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1412096004 win 4210" Traffic
    2021-09-10 10:36:05 Deny 172.16.10.104 15.206.10.168 3851/udp 3851 3851 Mngmnt 123Net-0 Denied 112 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" route_type="SD-WAN" geo_dst="IND" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 172.16.10.10 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:09 Allow 172.16.10.104 10.249.115.43 2529/udp 2528 2529 Mngmnt Firebox Allowed 116 64 (WatchGuard Gateway Wireless Controller-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:36:12 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55348 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3589847069 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55360 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2946664016 win 4210" Traffic
    2021-09-10 10:36:13 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55376 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2599340653 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55384 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 4277579398 win 4210" Traffic
    2021-09-10 10:36:14 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55390 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3350602519 win 4210" Traffic
    2021-09-10 10:36:14 Deny 172.16.10.104 15.206.10.168 https/tcp 35523 443 Mngmnt 123Net-0 Denied 60 63 (WG-Cloud-Managed-WiFi-00) proc_id="firewall" rc="101" msg_id="3000-0148" fqdn_dst_match="redirector.online.spectraguard.net" tcp_info="offset 10 S 3637141662 win 4210" route_type="SD-WAN" geo_dst="IND" Traffic

    2021-09-10 10:36:15 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55400 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3025601427 win 4210" Traffic
    2021-09-10 10:36:29 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:33 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:37 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:36:45 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55410 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 998521095 win 4210" Traffic
    2021-09-10 10:37:01 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:03 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55700 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2930396788 win 4210" Traffic
    2021-09-10 10:37:04 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:06 Allow 172.16.10.10 172.16.10.104 ssh/tcp 55702 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1493668509 win 4210" Traffic
    2021-09-10 10:37:53 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic
    2021-09-10 10:37:59 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:38:02 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56282 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 3915432477 win 4210" Traffic
    2021-09-10 10:39:05 Allow 172.16.10.10 172.16.10.104 ssh/tcp 56946 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 2986868810 win 4210" Traffic
    2021-09-10 10:40:30 Allow 172.16.10.10 172.16.10.104 ssh/tcp 57790 22 Firebox Mngmnt Allowed 52 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" tcp_info="offset 8 S 1222777880 win 4210" Traffic
    2021-09-10 10:43:47 Allow 172.16.10.10 172.16.10.104 icmp Firebox Mngmnt Allowed 48 64 (Any From Firebox-00) proc_id="firewall" rc="100" msg_id="3000-0148" Traffic

    **
    Apparently when I went to post this last week I didn't hit the "Post Comment" button or it just didn't post.

    I finally got tired of climbing up and down the ladder to reset this AP so I took it down brought it to the Computer room where I could reset it while watching the logs at the same time.

    What I did this time was after doing a hard reset at the AP, after all the lights went our and the first light came back on I power cycled the AP. Waiting approximately 60 seconds between off and back on.

    That seemed to fix my problem (I'm assuming), it boot through it's cycles and came up Not Trusted. After Marking it Trusted it came up "Online" and stayed that way.
    With the ongoing exception Monday 8/13/21 it and four others were "Not Trusted" again. Marking them "Trusted" and they're back 'online'.

    James, thank you for your response. I also saw your other reply and I will probably op

  • bfordbford

    @James_Carson
    I opened a case for the failed upgrade #01576953

  • bfordbford

    Support didn't have any answers at this time since it's not acting up at this time.

    All I can think of is the time frame that I power cycled the AP after the hard reset after I had taken it down.

    I thought I did that same process while it was still mounted to the ceiling but I might have waited longer (too long) after the hard reset.

    So far it's still online and I have updated the rest of my AP325's without incident.

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