hello need help to contact support without suscription

rogmaniacs

my name is Roger and i from Uruguay any can get me support in spanish my wsap is -removed- or my email is -removed- my device SN is -removed- is a firebox t10 cant contact support i need buy featured key and say about velocity of internet that my device regards roger

james.carson

Hello @rogmaniacs

You can reach our customer support team by using any of the phone numbers listed here:

(Contact Support by Phone)
https://www.watchguard.com/wgrd-support/support-by-phone/all

Please Press 2, and then 2 for Spanish support.

-Your device doesn't currently have a support contract. WatchGuard sells these through our partners. I found the following partners in your country:

Codic - Gold Partner
https://findpartner.watchguard.com/WgPartnerDetail?locId=a0AF000000BhKJFMA3&mode=public

Raycom Comunicaciones - Gold Partner
https://findpartner.watchguard.com/WgPartnerDetail?locId=a0AF000000DCCHyMAP&mode=public

Piensso - Silver Partner
https://findpartner.watchguard.com/WgPartnerDetail?locId=a0A0H00000s2dpoUAA&mode=public

You can search for partners at findpartner.watchguard.com

With regards to speeds on the T10, this is an appliance that is very low powered and is no longer sold. Please see the specifications for the device here:
https://www.watchguard.com/wgrd-products/appliances-compare/216

For packet filter type traffic going in one interface and leaving another (the most common set-up) I would not expect to see speeds exceeding 40-60Mbps

james.carson

I've forwarded your information to our sales team to help get you connected with a partner in your area.