Multiple Tokens using 1 phone

Nguyen_DungNguyen_Dung
in AuthPoint - General

Hello Everyone,
Can you tell me, how many tokens can you use to authenticate from one phone? I'm wondering if I have 100 AuthPoint licenses, can I use one phone to create 100 tokens? or do I need 100 phones to create 100 tokens?
Thanks in advance.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Nguyen_Dung

    A phone can handle multiple AuthPoint (or 3rd party) tokens. There's no set limit, and I've seen a phone with 50 of them loaded.

    In most circumstances, a user will have one or perhaps two.

    If you're trying to make 100 users, you will need 100 different emails to send them to, as each user must have a unique email address.

    -James Carson
    WatchGuard Customer Support

  • Nguyen_DungNguyen_Dung

    @James_Carson said:
    Hi @Nguyen_Dung

    A phone can handle multiple AuthPoint (or 3rd party) tokens. There's no set limit, and I've seen a phone with 50 of them loaded.

    In most circumstances, a user will have one or perhaps two.

    If you're trying to make 100 users, you will need 100 different emails to send them to, as each user must have a unique email address.

    Yes, James_Carson.
    Thanks for your info. Sorry for bothering to again.
    Can I use multiple phones to create the Token for a user?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Nguyen_Dung
    I'm not sure what you mean by that.

    A token can only exist on one phone.
    A phone can hold multiple tokens.

    -James Carson
    WatchGuard Customer Support

  • Nguyen_DungNguyen_Dung

    Hi @James_Carson

    Thank you once again.

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