Mobile VPN with SSL - Does not allow reconnectiong

Hi guys,

I am having trouble connecting from Watchguard Firebox T35 using VPN version 12.7.0 when on ehernet or wi-fi. It is working only when I am on mobile hotspot connection.
It is showing this log:

2021-08-10T15:07:15.235 OVPN:>LOG:1628600835,I,TCP/UDP: Preserving recently used remote address: [AF_INET]

2021-08-10T15:07:15.245 OVPN:>LOG:1628600835,,Socket Buffers: R=[65536->65536] S=[65536->65536]

2021-08-10T15:07:15.256 OVPN:>LOG:1628600835,I,Attempting to establish TCP connection with [AF_INET] [nonblock]

2021-08-10T15:07:15.262 OVPN:>LOG:1628600835,,MANAGEMENT: >STATE:1628600835,TCP_CONNECT,,,,,,

2021-08-10T15:07:15.267 OVPN:>STATE:1628600835,TCP_CONNECT,,,,,,

2021-08-10T15:07:16.199 OVPN:>LOG:1628600836,I,TCP connection established with [AF_INET]

2021-08-10T15:07:16.207 OVPN:>LOG:1628600836,I,TCP_CLIENT link local: (not bound)

2021-08-10T15:07:16.214 OVPN:>LOG:1628600836,I,TCP_CLIENT link remote: [AF_INET]

2021-08-10T15:07:16.222 OVPN:>LOG:1628600836,,MANAGEMENT: >STATE:1628600836,WAIT,,,,,,

2021-08-10T15:07:16.228 OVPN:>STATE:1628600836,WAIT,,,,,,

2021-08-10T15:07:16.539 OVPN:>LOG:1628600836,,MANAGEMENT: >STATE:1628600836,AUTH,,,,,,

2021-08-10T15:07:16.545 OVPN:>STATE:1628600836,AUTH,,,,,,

2021-08-10T15:07:16.553 OVPN:>LOG:1628600836,,TLS: Initial packet from [AF_INET], sid=346c4ddb 11d5812d

2021-08-10T15:07:16.565 OVPN:>LOG:1628600836,W,WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this

2021-08-10T15:07:16.572 OVPN:>LOG:1628600836,N,Connection reset, restarting [-1]

2021-08-10T15:07:16.580 OVPN:>LOG:1628600836,I,SIGUSR1[soft,connection-reset] received, process restarting

2021-08-10T15:07:16.582 OVPN:>LOG:1628600836,,MANAGEMENT: >STATE:1628600836,RECONNECTING,connection-reset,,,,,

2021-08-10T15:07:16.585 Does not allow reconnectiong

Can You help me with this?
Let me know if you need any additional info.

Best Regards,


  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Lowrinsky
    If this is just happening on your mobile router, try logging into that device and see if there's any option to allow VPN pass-thru.

    The logs you posted are just saying that the connection is resetting, which could be coming from anything upstream from you (including your hotspot.)

    I've gone through your post, and removed any reference to the IP you were connecting to. In the future, please ensure that your logs are sanitized if you post them here.

    -James Carson
    WatchGuard Customer Support

  • james.carsonjames.carson Moderator, WatchGuard Representative

    additionally, if you're trying to connect from behind your WatchGuard firewall, the "WatchGuard SSLVPN" rule will need to be set to allow from any-trusted and/or any-optional, instead of just any-external.

    -James Carson
    WatchGuard Customer Support

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