Missing attribute error

I’m busy with a custom authpoint integration and is there way to monitor the communication between authpoint and saml client?

The client keeps complaining about a missing attribute

"email" attribute is expected, but missing, in SAML response. Attribute is used to fetch existing user by "email". Please contact your administrator.

Comments

  • James_CarsonJames_Carson Moderator, WatchGuard Representative

    Hi @ConnectNow

    if there's a SAML attribute missing, that means the application is looking for more than the basic SAML auth. If you can give us more information about what you're authenticating to, we can look at see if one of the existing integrations work, or make a request for a new one.

    -James Carson
    WatchGuard Customer Support

  • edited April 13

    This the error I received back from Wordpress

  • James_CarsonJames_Carson Moderator, WatchGuard Representative

    -Are these synced users, or ones that were added to AuthPoint manually?
    -Do you see an email for these users in the AuthPoint config area (Users?)

    If you continue to have issues with this, I'd suggest opening a support case so that our team can look into this more deeply.

    -James Carson
    WatchGuard Customer Support

  • edited April 13

    @James_Carson said:
    -Are these synced users, or ones that were added to AuthPoint manually?
    -Do you see an email for these users in the AuthPoint config area (Users?)

    The are manually added.
    Yes in the saml app I selected email in the user dropdown box

    If you continue to have issues with this, I'd suggest opening a support case so that our team can look into this more deeply.

    Yes I wil create a ticket thanks for the support.

  • edited April 13

    @James_Carson said:
    -Are these synced users, or ones that were added to AuthPoint manually?
    -Do you see an email for these users in the AuthPoint config area (Users?)

    If you continue to have issues with this, I'd suggest opening a support case so that our team can look into this more deeply.

    FYI
    It is fixed Authpoint is working. If I have some time this weekend I will write a how to. Thanks for you time
    B)B) No more mini orange licences fee for login & logout redirects <3

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