Issue with DNSWatch and akamai servers: wrong IP resolved
edited February 2021 in DNSWatch - General
Since yesterday 3 of february 2021 around 15:30 CET we had problems in opening web pages hosted on Akamai CDN.
This morning we looked deeper in the problem and we found out that DNSWatch was the culprit:
with DNSWatch active, our DNS server replied with this IP for www.dell.com:
which is inactive and does not reply to ping.
without DNSWatch, the IP given for www.dell.com is
which is up and pinging.
The same thing happened with a lot of other sites hosted in Akamai CDN, e.g:
none of those sites worked with DNSWatch activated. We were forced to deactivate this feature.
Anyone had the same problem?
Thanks in advance
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Good evening. Since yesterday we have also had this problem in 2 of our offices. this morning (CET Time) we deactivated the dnswatch service on the firebox. Everything started working perfectly again. I'm also having trouble accessing the DNS Watch management page. I get error "HTTP error 504". is this a problem that will be solved in a short time?
same problem for us too. today everything ok!
Good morning everyone,
going to https://status.dnswatch.watchguard.com/ you can see the status of DNSWatch.
Unfortunately yesterday we had some problem that now is resolved.
Service is again back operational.
WG Support Engineer