Fireware XTM Web UI - Adobe Flash

SkyCatcher

Hello,

I have recently taken over for a company with 3 Watchguard Products. Two are the M200 with the Fireware Web UI but the third I’m unsure of - but it’s using the XTM Web UI.

Since adobe flash is no longer supported, it seems I can’t login and manage the firewall. Is there any way around this?

As far as I understand, Fireware and XTM are two different operating systems or is it just a GUI and interchangeable? Do newer versions of XTM not require flash anymore?

Thanks for any help on the matter.

Bruce_Briggs

The Web UI was completely redesigned for Fireware XTM v11.8. For versions from V11.8 on, it is now mobile-ready, no longer requires Adobe Flash

To manage earlier firwall versions, you can use WSM Policy Manager - a Windows based tool set.

Bruce_Briggs

Perhaps MS Edge can help here"
https://blogs.windows.com/msedgedev/2020/09/04/update-adobe-flash-end-support/

SkyCatcher

Thanks for that, I need to see if I can dig up the license information. My guess is that it doesn’t have an active subscription if the firmware is this old.

I tried SSH and WSM but apparently I can’t log in using the admin account. I was able to log in on the web ui with those credentials though (last month). WSM tells me I should use the status account but that PW was changed and nothing is documented. I also don’t have physical access since it’s in another country.

This should be fun

Bruce_Briggs

I see Shockwave Flash enabled in IE 11 on my laptop.

SkyCatcher

The tip for MS Edge solved the problem. It lead me down the path of enterprise enablement for flash player.

I used the below link to add my url to the mms.cfg and I was able to pull up the UI!


https://community.bmc.com/s/article/Flash-Alternative-How-to-Enable-Adobe-Enterprise-Enablement-for-Legacy-Browser-Versions


Thanks so much for the help!