Authpoint logon app fail setup to mac

I downloaded the Logon application for MacOS and after installation I was asked to restart the computer. I continued and now I can't access my notebook anymore. The computer does not have access to the internet and I cannot access it by restarting in safe mode.
(I have already setup the user on cloud and it works properly with my VPN connection..)

I don't know how to proceed with this, could you help me?

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