VPN Ikev2 cannot connect

drnetdrnet
in Firebox - VPN Mobile User

Hello,
I am trying to install the Ikev2 vpn, I followed the watchguard procedure, I downloaded and installed the certificate and VPN in windows 10, I gave access to some Firebob-db users who are part of the SSL VPN also for Ikev2, but I can't to connect, windows 10 tells me problems in reaching the VPN server.

some suggestions, thanks Crstiano

Comments

  • Bruce_BriggsBruce_Briggs

    Did you download and run the install script?
    That process worked for me.

  • drnetdrnet

    yes i did

  • Bruce_BriggsBruce_Briggs

    Anything to help in Traffic Monitor when you try to connect?

    You can turn on diagnostic logging for IKE which may show something to help:
    In WSM Policy Manager: Setup -> Logging -> Diagnostic Log Level -> VPN -> IKE
    In the Web UI: System -> Diagnostic Log
    Set the slider to Information or higher

  • drnetdrnet

    thank you Bruce

  • Shaun_Bader_1Shaun_Bader_1

    Do you have NTLM disabled in your environment and only allowing NTLMv2? If so, then your RAS/NPS server is by default still only attempting communications utilizing NTLM and thus not working. Add the following to the registry on the RAS/NPS server to enable NTLMv2 for RAS/NPS

    Locate and then select the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Policy
    New - DWORD Value.
    Type Enable NTLMv2 Compatibility
    On the Edit menu, select Modify.
    In the Value data box, type 1, and then select OK.
    Quit Registry Editor.

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