VPN Ikev2 cannot connect

I am trying to install the Ikev2 vpn, I followed the watchguard procedure, I downloaded and installed the certificate and VPN in windows 10, I gave access to some Firebob-db users who are part of the SSL VPN also for Ikev2, but I can't to connect, windows 10 tells me problems in reaching the VPN server.

some suggestions, thanks Crstiano


  • Did you download and run the install script?
    That process worked for me.

  • yes i did

  • Anything to help in Traffic Monitor when you try to connect?

    You can turn on diagnostic logging for IKE which may show something to help:
    In WSM Policy Manager: Setup -> Logging -> Diagnostic Log Level -> VPN -> IKE
    In the Web UI: System -> Diagnostic Log
    Set the slider to Information or higher

  • thank you Bruce

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