finding authentication logs

Abertay

Hi,

Hoping this is an easy question, but i cant seem to find the answer.
Whats the correct search term to find auth logs in dimension/WGCloud?
Im trying to find out why a user is being rejected.
To see what i could find i tried logging in via the webauth with the account 'Test' and then searched dimension for 'test' and even though it was rejected i couldnt find a log.

thanks.

Bruce_Briggs

Your question was answered yesterday by shaazaminator, here:

vpn user report
https://community.watchguard.com/watchguard-community/discussion/comment/5682#Comment_5682

I find the WatchGuard Cloud Log Search non-intuitive.
One has to look at the docs to figure out how to do searches effectivly, including using the field names in the search.

Log Search (WatchGuard Cloud)
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/WG-Cloud/Devices/reports/log_search_wgc.html

Abertay

Ok, so i've found the data in Dimension and i've compared the WGcloud and Dimension data side by side. For the same timestamp the Cloud has 1 entry and Dimension shows 7. A lot of detail is removed.

This is the search term in the cloud that seems to work.

Fwstatus AND Authentication*

Any format of username brings back nothing and the username is listed as [[email protected]] in the entry.

For Dimension a simple "username" works.

Abertay

I find the WatchGuard Cloud Log Search non-intuitive.
One has to look at the docs to figure out how to do searches effectivly, including using the field names in the search.

I agree, its awful. A real step back from the old dimension search.