Is it possible to add a token via 16 Character Secret Key?

One of the main use cases for this would be adding tokens for AuthPoint protected accounts into our documentation platform, using the built-in OTP generator.

This would make administration of these AuthPoint protected accounts much easier, as this is now how we handle all our Microsoft MFA and Duo tokens.

Best Answer

  • James_CarsonJames_Carson Moderator, WatchGuard Representative
    Accepted Answer

    Hi @Joel
    It isn't possible to import Authpoint tokens onto other applications. Third party tokens can be imported, but Authpoint tokens aren't compatible.

    In the Authpoint app, you can click More (the three dots in the top right of the app) -> Token Security, and select the option to allow screenshots. With this enabled, you can take screenshots in the application to document them if you wish.

    Thank you,

    -James Carson
    WatchGuard Customer Support

Answers

  • @James_Carson said:
    Hi @Joel
    It isn't possible to import Authpoint tokens onto other applications. Third party tokens can be imported, but Authpoint tokens aren't compatible.

    In the Authpoint app, you can click More (the three dots in the top right of the app) -> Token Security, and select the option to allow screenshots. With this enabled, you can take screenshots in the application to document them if you wish.

    Thank you,

    I believe the goal here is to get AuthPoint working with a tool like IT Glue (See here for how IT Glue integrates with OTP) which helps MSPs manage things that are tied to MFA without tying accounts to a bunch of phones that we babysit if a tech leaves...

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