Event Notifications - error message in WG System manager

Chaospinhead

Watchguard M270 on 12.5.2
Watchguard T70 on 12.5.2
Watchguard T10 on 12.5.2

I am setting up notifications for a BOVPN and just wanted to clarify it was working because on 3 different watchguard models when I setup the notification the watchguard reports:
2020-10-05 11:02:29 daas on_wgapi_read: unhandled notification id=524295
which leads me to think its can't identify something. But when I click on the events again it is checked. Shy of waiting for a known disconnection can someone confirm this is normal behavior?

Thanks!

Bruce_Briggs

AFAIK, daas notifications are showing logging attempts to WatchGuard Cloud

I see this message occasionally. Not sure what it really means, if anything.
2020-10-05 11:16:05 daas on_wgapi_read: unhandled notification id=524291 Debug

james.carson

The log ID for BOVPN down is "020B0001" so this is likely a different log (related to Dimension Cloud.)

(You can see it on page 230 of the log catalog
https://www.watchguard.com/help/docs/fireware/12/en-US/log_catalog/Log-Catalog_v12_6.pdf
)

Chaospinhead

Ok I just realized the box I was checking was for something else (VPN rekey) which is not what I wanted. How do I enter a manual code as that one does not appear in the list of configurable notifications.

Bruce_Briggs

In FSM Traffic Monitor

Enable Notification for Specific Messages
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/fsm/enable_notification_messages_wsm.html

Chaospinhead

Yea that is how I checked the box for the Rekey. But there is only 30 or so codes listed there. How do I enter one not in that list.

Bruce_Briggs

AFAIK, you need to wait for one of those events to end up in Traffic Monitor.

Chaospinhead

Well that's incredibly inconvenient...

Thanks