SSL VPN disconnects - Unknown Error Code 10060
XTM525 running 12.1.3. VPN Client 12.5.3
I am looking for advice on how to troubleshoot random VPN client disconnects. I have seen this log entry on two different remote users VPN logs who were randomly disconnected.
Here are the logs. You can see this user connected at 07:29 and then the unknown error occurs at 11:23. What is unknown error code 10060?
2020-09-23T07:29:40.610 SSLVPN Connected
2020-09-23T11:23:44.253 OVPN:>LOG:1600885424,N,read TCP_CLIENT: Unknown error (code=10060)
2020-09-23T11:23:44.254 OVPN:>LOG:1600885424,N,Connection reset, restarting [-1]
2020-09-23T11:23:44.254 OVPN:>LOG:1600885424,I,SIGUSR1[soft,connection-reset] received, process restarting
2020-09-23T11:23:44.255 Does not allow reconnectiong