problem with Fireware Web UI (xtm25)

When accessing through Fireware Web UI (xtm25) to the part of firewall policies, my configured rules do not appear.
It seems strange to me because the licenses are updated and I cannot add any new rules since nothing appears.
What can this error be due to?
I have tried with Safari, Edge, Chrome, Firefox and windows 10 and windwos 7 but the error continues.


  • Options

    Are you logging into your XTM25 with an admin user ID & password?

    I have never heard of anyone with this problem.
    Selecting Firewall, then Firewall Policies always shows my policies after a few seconds.
    You do need to click the Lock icon in order to makes changes to your policies when using the Web UI.
    Consider opening a support incident on this.

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