Mobile VPN not working on Mac OS Catalina
I have installed mobile vpn with ssl 12.5.3 on mac but when I go to sign i get an error saying cannot connect, check server or username and password.
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From the docs:
"To install the Mobile VPN with SSL client on macOS, you must have administrator privileges."
Did you when you did the install?
If so, try the V12.5.2 client or open a support incident to get WG help in getting this working.0 -
I'm having this exact same issue, but nothing I've done seems to resolve it. What is weird is that WatchGuard was working for me for a day on my new Mac, then it stopped working. And ever since, it keeps throwing the error about an incorrect username and password, despite it being correct.
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Hi @JosephL
I replied to your other thread -- if you continue to have issues, I'd suggest opening a support case with WatchGuard, so that we can look into your logs more in-depth.
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Thanks @James_Carson , I'll take a look. Unfortunately, I don't believe my company has any active support remaining for WatchGuard, so I'm a bit stuck - I'll have to try to figure it out as best as I can with trying whatever I can and researching as much as possible.
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