Can't get AP beyond discovered status

Craig_OCraig_O
edited June 2020 in WiFi - Firebox Managed

Recently several AP's either became untrusted or discovered but not online. I was able to get all functioning correctly easily but one. All firmware is up to date. I've tried multiple times to unpair and re-pair the AP but it won't go beyond discovered status. I'm also unable to send commands to it as well because of this. This is an older AP300 connected to a T55 Firebox. Any suggestions would be greatly appreciated.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Craig,

    The next thing I'd suggest is to try resetting the AP, and go through the discovery process. When it's discovered again, it should pull down your settings from GWC. The AP may have gotten a setting change that made it unreachable.

    -James Carson
    WatchGuard Customer Support

  • Craig_OCraig_O

    Thanks James. I'll give that a try.

Sign In to comment.