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Network Detection and Response
When clicking on activate on the mail, it goes to a page saying "Invalid QR code" with error 013002001 at the bottom. What does the error mean and are the any general issues going on atm? I tried this both via Wifi and via 4g/5g.
What does this error 400.003.309 mean on the watchguard authpoint app?
Hi all, We’re currently deploying the WatchGuard Endpoint Security agent (Endpoint Security Elite license) across multiple customer environments. For quite some time now, we have been experiencing performance-related issues on several endpoints. These include general system slowness, the inability to open Task Manager,…
Hello locally managed m290 + os 12.12.4 Where do I go to customize the IPS deny page I dont see instructions here https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/services/ips/ips_config_c.html
Hi everyone I am posting this to see if anyone else is having the same issue. On some of the PCs where WatchGuard is installed Windows freezes on the user login screen for 5-10 minutes. This is mostly just Windows 11 on HP PCs. I uninstalled WatchGuard EPDR agents for those PCs and this seemed resolved the issue perfectly.
Hello, One of our developer workstations freezes several times a week since early October. It runs Windows 11 25H2 with 32 GB RAM and protection 8.00.26.0012. During an episode, file access is blocked and services time out. Then "NanoServiceMain: Service stopped" appears in the log and the PC recovers. We have had about 25…
I'm curious, has anyone ever had luck using EPDR patching to upgrade Windows from say 24H2 to 25H2, or something of the sort? I've opened a couple cases with WatchGuard in the past (plus one today) because we've never been able to get this running. WatchGuard claims EPDR can do it, I even found a YouTube video showing it…
After the upgrade to version 2026.4 we often get this message in Firebox System Manager on the Mobile VPN Users list:
Hi all, We are migrating from OpenVPN to the WatchGuard Mobile VPN with SSL for Windows 12.11.5 mainly so we can use Entra auth going forward. We can install the software through Intune using this command which works fine: WG-MVPN-SSL_12_11_5.exe /autokill /silent /verysilent However it restarts the device, is there a way…
Hi all, we're currently migrating from another endpoint product to EPDR and ran into a design issue with the firewall rule evaluation that I'd like to raise as a feature request. Right now connection rules always take priority over program rules. In practice this means: if you have an allow connection rule for outbound…
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