james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: mSATA drive failed
Hi @Overbook1953 You own the hardware, you're welcome to do whatever you like with it. If you'd like to install alternative firmware on the appliance, I'd suggest looking at pfSense. We do not provid… (View Post)1 -
Re: Multiple IPs on IKEv2 Mobile VPN
Hi @HN13 If you want no downtime, the best way to do this would be to use a FQDN for your VPN, and swap which IP your DNS points to. Otherwise, you'll need to reconfigure the VPN, and redistribute th… (View Post)1 -
Re: AuthPoint_App Custom Branding
Hi @Cristiano_D Please create a support case. I can't look into why your image is not updating without your account info so I know what account to look at. (View Post)1 -
Re: IKEv2 VPN Keeps Disconnecting
Hi @Peter_T I'd suggest starting by upgrading your firewall to the latest version of Fireware. There are multiple fixes between 12.5.9 and 12.10.4 that fix various performance issues related to both … (View Post)1 -
Re: e-skimmer prevention
Depending on the threat, IPS, Botnet detection may help. It'd depend on where specifically the software is installed, and if it's detectable from the endpoint. (View Post)1
