james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: Dynamic IP Adress Resolution not working
Hi @AHB1337 Internal DNS resolution via forward lookups should work if you've populated an internal DNS server. If this isn't working, it's likely that your server isn't responding to requests from t… (View Post)1 -
Re: VoIP phones and a recommendation to enable Consistent NAT
Hi Greg, UDP timeout is a global setting, 300 seconds (5 minutes) is fine. As a network admin, I'd ask the VoIP provide why my phone needs to reply to a UDP stream that's older than 30 seconds, but t… (View Post)1 -
Re: Missing attribute error
-Are these synced users, or ones that were added to AuthPoint manually? -Do you see an email for these users in the AuthPoint config area (Users?) If you continue to have issues with this, I'd sugges… (View Post)1 -
Re: Web App Portal - allow non-mfa bookmarks to be added
Hi @InnovAsian For the IDP portal, this isn't possible now, but you can add external links to the Access Portal function of the firebox. (Access portal also reverse proxies the connections so they co… (View Post)1 -
Re: MAC filtering withwhitelist
Hi @tonydj If you've enabled a whitelist, the firewall will only talk to devices on that whitelist. That includes DHCP. I would suggest avoiding a MAC whitelist unless you have a very specific reason… (View Post)1
