james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: Bovpn over TLS problems when using default route
I would suggest turning up the SSLVPN logging so you can see any potential errors. You can change this in Setup -> Logging -> Diagnostic Log in policy manager, or System -> Diagnostic Log in… (View Post)1 -
Re: SSLVPN - Time to fail over to backup IP if primary is unavailable
Hi @jmberne The backup IP setting only works for data transport, if the client doesn't already have a copy of the SSLVPN profile, it won't be able to connect at all if the primary is down. If you'd l… (View Post)1 -
Re: IPv6 support on PPPoE
@Norman that feature request is currently in progress, but there is not an ETA or target release associated with it at this time. I would assume it's at least a year out at this point. (View Post)1 -
Re: BOVPN Gateway Name Change
Hi @BazMac The only way to do this is to re-create the gateway and tunnel. I would suggest using WSM to edit the tunnel and gateway config, as it will allow you to remove the old one, and add the new… (View Post)1 -
Re: Patches Installation
@SuporteInformaker I would suggest updating whatever ones you currently have installed on your client(s)/server(s). If those packages aren't already installed, I wouldn't suggest updating them on tho… (View Post)1
