james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: WatchGuard Firebox Link Monitor Issue with 8.8.8.8
DNS servers don't guarantee they will respond to pings. There have been instances where 8.8.8.8 has specifically stopped responding to pings before. Global DNS servers (like 8.8.8.8) are actually gro… (View Post)1 -
Re: Site to Site VPN between Ubiquiti and WatchGuard IKEv2 "No Proposal Chosen"
Hi @kiffin There's a number of encryption/authentication schemes in both IKEv1 and IKEv2. It's very likely that the Ubiquiti side is changing another setting when you move to IKEv2. The settings for … (View Post)1 -
Re: Product Enhancement - Locked Token Notifications
Hi @bmccorkle I created a feature request for this - it is AAAS-25745. Please open a support case and mention AAAS-25745 if you'd like to track it. (View Post)1 -
Re: Mobile VPN with SSL: 403 Forbidden error
Hi @Gee, I'd suggest opening a support case via the support center button at the top right of the page. (View Post)1 -
Re: Policy Expiration
Hi @merkem_jc If you're using Management server or WatchGuard Cloud to manage your firewall(s) you can schedule a time to remove the policy by erasing the policy and scheduling that change on whateve… (View Post)1
