james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: Need help to configurate the e-phone SIP solution from vodafone.
Hi @CML_Carlos_Luis If you're having trouble with this, I'd suggest opening a support case. It'd difficult to assist, as we have no idea what is configured on your firewall at the moment, or even if … (View Post)1 -
Re: Adding External Face Identification Machines Using Public IP
Hi @Malik_Imran_Bashir There's a few ways you can do this -- please see the article here, as it goes over a few scenarios -- pick the one that works best for you: (Use Public IP Addresses Behind a Fi… (View Post)1 -
Re: Ensuring network redundancy
You can also use a link aggregation if your switch(es) support it. https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/networksetup/link_aggregation_about_c.html (View Post)1 -
Re: License update on A/P cluster
Hi @BarryG The Customer facing systems are isolated form our back-end systems by design, and sync from time to time (I believe that specific system syncs several times an hour.) Automatic licensing u… (View Post)1 -
Re: AuthPoint Welcome Email
Hi @shaazaminator I'd suggest stating with a smaller group, or make a group specific to your testing. As soon as AuthPoint gets new users, it automatically sends the email to start their enrolment. (View Post)1
