james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: WatchGuard M470 becomes inaccessible
Hi @mejdiferjani2024 It looks like something inside your network is trying to start an IPSec tunnel, and then SSLVPN connections using different domains. The IPSec traffic does not look fully/correct… (View Post)1 -
Re: Unquoted Service Path after WSM update
Hi @AVI_Collins wlcollector is part of the log/report server portion of the WSM server, which is deprecated. I would suggest uninstalling the log/report server functions of the WSM server and running… (View Post)1 -
Re: mSATA drive failed
Hi @Overbook1953 You own the hardware, you're welcome to do whatever you like with it. If you'd like to install alternative firmware on the appliance, I'd suggest looking at pfSense. We do not provid… (View Post)1 -
Re: Multiple IPs on IKEv2 Mobile VPN
Hi @HN13 If you want no downtime, the best way to do this would be to use a FQDN for your VPN, and swap which IP your DNS points to. Otherwise, you'll need to reconfigure the VPN, and redistribute th… (View Post)1 -
Re: AuthPoint_App Custom Branding
Hi @Cristiano_D Please create a support case. I can't look into why your image is not updating without your account info so I know what account to look at. (View Post)1
