james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: BOVPN Randomly dies and only failover fix it.
Hi @Ari2x Taking a look at your case, your technician appears to be pointing out some errors they're seeing on your external interface that potentially means dropped traffic. I would suggest looking … (View Post)1 -
Re: Removing Retired and Unallocated Firebox from WatchGuard Cloud
If they aren't removed via the retirement process, create a "customer care" type support case and mention the names and serial numbers of the firewalls that aren't being removed. They can b… (View Post)1 -
Re: 12.9.3 or newer version than 12.9.2
12.9.3 is expected to release sometime in the first half of May. It's currently going thru QA testing and some documentation is being finished/finalized. Is there a specific bug you're waiting for a … (View Post)1 -
Re: Azure 1400 MTU VPN requirement
@NewbieM370 The VIF would be specific to your Azure connection (you set up a different VIF for each endpoint.) If you had to connect to an AWS endpoint, an Azure endpoint, and a physical firewall (li… (View Post)1 -
Re: DNS watch - suspicious connections
@tantony You can attempt to block those domains, but it's literally playing whack-a-mole. For every one you block, 10 more will pop up. -If you don't have any legitimate purpose for anything in that … (View Post)1
