james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: is it ok to use https://<IP address of the device>:4100 on external ?
Hi @Norman Customers do use it to do this, and we support it as such: (Use Authentication to Restrict Incoming Connections) https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Firewa… (View Post)1 -
Re: office 365 emails not coming out
Hi @AlfonsoPC Without knowing how you're sending those emails, it's difficult to say what is required. -What protocol are you using? (SMTP, MAPI?) -Do you have an outbound rule set up to allow that t… (View Post)1 -
Re: Performance Problem
Hi @RalKre For this type of issue, we really need to be able to look at the firewall logs, and configuration in order to assist. I would strongly suggest creating a support case (you can do so via th… (View Post)1 -
Re: Which rule makes sense?
Hi @RalKre -If you have users using IMAP, setting up an IMAP packet filter or proxy should allow access via that. -For Outlook (MAPI) access, port 443 (HTTPS) is often what is used. -Any email forwar… (View Post)1 -
Re: SMB protocol can see and access folder, but not items
Hi @tantony -If the any policy is allowing the traffic to flow, there's likely another port/protocol being used. I'd suggest turning on logging for the any policy and seeing what ports are being touc… (View Post)1