james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
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Re: Removing Retired and Unallocated Firebox from WatchGuard Cloud
Hi @Michael_McGovern I'll pass your feedback along to the cloud team. (View Post)1 -
Re: Mobile user cannot connect (DSLITE/CGNAT?)
@Magnus I'd suggest your WatchGuard Vendor open a support case so that we can look into the issue. (View Post)1 -
Re: General question about routing between VLANs
If you change the ping rule from FROM ANY TRUSTED, ANY OPTIONAL TO ANY to FROM ANY TRUSTED, ANY OPTIONAL TO Any External The pings will not be able to traverse to other trusted networks. As Bruce men… (View Post)1 -
Re: OSX Sonoma VPN IKEv2 randomly disconnects
Hi @kiffin It might be helpful to have the firewall admin turn logs up for the IKE/IPSec services up to information so you can see logs for the VPN connections building/being torn down in the firebox… (View Post)1 -
Re: IPS Rule id=1139797
Hi @D4rkSeven It's difficult to say if it's a false positive without seeing the actual traffic. If you'd like to have someone look at the traffic directly, I'd suggest opening a support case. The tec… (View Post)1
