james.carson
Hello WatchGuard Community users,
If you need personal or confidential support, please create a case by clicking the support center link on the top right of this page, and creating an online technical support case.
I am unable to provide support via PMs in the forums.
Thank you,
-James Carson
-
Re: Performance Problem
Hi @RalKre For this type of issue, we really need to be able to look at the firewall logs, and configuration in order to assist. I would strongly suggest creating a support case (you can do so via th… (View Post)1 -
Re: Which rule makes sense?
Hi @RalKre -If you have users using IMAP, setting up an IMAP packet filter or proxy should allow access via that. -For Outlook (MAPI) access, port 443 (HTTPS) is often what is used. -Any email forwar… (View Post)1 -
Re: SMB protocol can see and access folder, but not items
Hi @tantony -If the any policy is allowing the traffic to flow, there's likely another port/protocol being used. I'd suggest turning on logging for the any policy and seeing what ports are being touc… (View Post)1 -
Re: Failover Modem - D-Link DWM-222 not working
Hi @Ian_Cleverley You're very likely running a DWM-222 with a different VID/PID than supported. Since it's popping up in windows, if you can do the following while it's plugged into your PC. -Press t… (View Post)1 -
Re: AP420 radios won't turn on
@FirstWatch I was able to find your case. I'll have one of the support engineers reach out to you as soon as I have one available. (View Post)1
