Comments
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One thing I failed to mention is to create an any packet filter policy from Any to your IKEv2 Users group. Put the policy right after the policy that was auto created when you configured IKEv2.
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If you're using the native client in Windows for your IKEv2 users and manage your own DNS server go to properties of the WAN miniport network adapter, networking tab, properties of TCP/IP v4, click the advanced button then the DNS tab. Check the box to register the connection in DNS. In your managed DNS server create a…
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I would interested in seeing the reply to your ticket.