Comments
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No. Password is 100% correct. Just goes this error, "Cannot connect to internet 12005/failed to get domain name". I checked a lot of things on the computer, including firewall, system logs, network adapters etc. Everything seems to be ok.
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Thank you for info. Client was re-installed, but user still cannot connect. Logs says: Requesting client configuration from vpnportal.domain.com :443 FAILED:Cannot connect to internet 12005 failed to get domain name Internet is working ok. I can log in to his computer and connect to vpn without problem. So, something wrong…
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No, disabling anything on ESET doesn't help. Only full de-installation of ESET. I filed a ticket to ESET (company), but still no solution.
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Hello, First, I finally caught one of the user with problems and he set client log to Debug level, and he able to connect. Does it say about what ? Second, we do have ESET antivirus, yes. What if to add our vpn site to "allowed url list" ?
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A reboot of what do you mean ?
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In fact, we already opened the case, but no real solution so far. I'm just curious, are we the only one in the world with such problem. I turned on logging and what I see for this user: 2020-03-04 09:13:48 FW1 sslvpn Mobile VPN with SSL user user@company logged in. Virtual IP address is 0.0.0.0. Real IP address is…
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OK. Where I can see the logs then ?