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  • Continuing the saga... Since I don't have the admin password I did a system reset of the Firebox, waited three times as long as they said before all the indicators were showing properly, and now there again is no access. Tried both IPs and verified the new one, but now I don't get to the login screen. Sigh!
  • Making progress. Part of me feels like a complete idiot -- apparently when our contractors were fixing a hole in the wall and they moved the shelf they managed to turn the power off on the Firebox! I can now connect to the box (using 10.1.10.1) and just have to figure out the credentials to log in. Don't think the tech…
  • Okay, not a cable problem. Without the Firebox involved, I connect the cable modem directly to the Linksys switch. When inserting the Firebox, I connect the cable modem to the WAN (left) port on the Firebox, then connect the Firebox to the same port as before on the switch. This appears to be in line with the diagram in…
  • Just to let you know I looked at it, the Subnet Mask IP Address reported by Comcast is the same for both locations, as is the IPv6 static address; it's just the IPv4 addresses that have changed. However, through additional trial and error I've concluded there's a problem with the physical hookup -- when I bypass the…
  • I assume I can do this from my workstation (although I've had the problem both there and connecting from the server). Default gateway is actually 10.1.10.1, so I'll try 10.1.10.1:8080 tomorrow (have a meeting tonight and just leaving the office now). It's been too many years since I've been responsible for this sort of…