Comments
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@Greg be sure to check the following look on disk for the presence of ASPX files at the following paths: \inetpub\wwwroot\aspnet_client\ (any .aspx file under this folder or sub folders) \exchange install path\FrontEnd\HttpProxy\ecp\auth\ (any file besides TimeoutLogoff.aspx) \exchange install…
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I opened a case under my Govt clients account and i contacted support via my partner account. case under client is 01484721 Spoke with a very nice support agent but as you know as of yesterday the deal was no fix. did online chat i believe under my partner account where i was given rep info and requested callback
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Thats just it. I called in yesterday. I was told Tim Osiecki was the rep and they would ask him to call.
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Sorry, Understood. I'm honestly sort of wishing against wishes I didn't have to move. I have been a WatchGuard loyalist for a very long time. The response on all levels from the 2 companies is completely different though. As sad as I am to go I've got to feel its the right decision. Watchguard as best as i can tell could…
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Watchguard Representative James Carson can't make sure whoever is assigned to my account reaches out as asked? Ouch Watchguard.
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Good to hear but unfortunately too little too late for me. My primary clients are Town Govt, Police and Fire and Federal Tribal Govt. I had just quoted a new WatchGuard device with 3yr Total security for a Town Hall with Police and Fire to follow. I reached out yesterday and was given my area account rep and told he would…
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Increasing attacks are going to make it clear which providers respond with the best support. Anyone responsible for an exchange server is of course going to apply the Microsoft patches. The VPN suggestion for a webmail portal isnt going to be a viable option for just about anyone. it sort of goes against the reason for…
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For sure on Microsoft, but to not update an ip list for the subscription service is really unacceptable. its the entire point of the service.
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these attacks came from specific ip's it is a complete shame that those addresses still have not been added to ips, or botnet or any other of the total security suites many services. What is the point if you cant expect updates in a very very fast manner on something so critical and widespread. this is a huge miss.…
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The absolute lack of response for this is crazy. This is a huge attack directed directly at WatchGuard's customer base SMB's. Fortinet has already addressed this in their IPS. I guess zero day has a different meaning for WatchGuard. I have around 20 devices with total security suite and have used WatchGuard since the…