RyanTait

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RyanTait
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WatchGuard Representative
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  • This is kind of a weird one. The AV exclusions are there to prevent TDR from interfering with the scanning function of the Antivirus engine. We don't want TDR scanning updates for AV or scanning the AV engines temp files as its doing its job, and …
  • trust.cdc.gov is something different, It looks like it requires a client certificate. I get that same message here when I try to access the site with just a packet filter. Open a case with the support team and we can work with you to see what is h…
  • Good morning In Fireware 12.4 we introduced TLS 1.3 support. Some websites that advertise TLS1.3 are not being handled by the proxy properly. The problem is being tracked as FBX-16143/FBX-16203. When a fix is available to the public it will be l…
  • Good morning, In general, the TDR host sensor will use more CPU on active systems like servers. As a first step, identity the locations of high process and file activity and create exclusions for those directories. Examples would be, Database se…
  • The TDR host sensor creates hidden directories in several locations on the file system. Documents folder, Desktop, c:\ and a few other locations. These folders contain files for the host sensor to monitor for suspicious activity and are required f…
  • The TDR host sensor creates hidden directories in several locations on the file system. Documents folder, Desktop, c:\ and a few other locations. These folders contain files for the host sensor to monitor for suspicious activity and are required f…