Comments
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To close the loop on this thread, I ended up manually leaving the USB modem LTE connection always on - which it maintained even through a Firebox reboot - and setting up a combination of multi-WAN fallback and policy-based routing (SD-WAN in Fireware 12.3+) to keep traffic normally flowing through our ISP interface, fall…
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James, Thanks for following up, the ticket indeed appears to have been "escalated", but it looks like every Watchguard support tech - 3 so far - has a reading comprehension problem. Any chance you could put me in touch with Watchguard product planning people responsible for USB modem support feature set? Regards, Paul
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Hi James, Thank you for following up. I already have a support case #01274042 open, and had uploaded support file for it. I'm not getting any traction with that ticket, however - which is why I posted here. Could you give it a look? Thanks again, Paul