Martin_Turner

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  • HI Bruce I think I may have found it but no where in the guides it is On the firewall if you go to Subscription Services> Access Portal then select user connection setting you will see the timeout is set to 8 hours and it says it applies to the SSL VPN Regards Martin
    in ssl vpn timeout Comment by Martin_Turner December 11
  • Hi Bruce These are the settings - I have tried to set it to a value of 0 but even with that the it times out. Firewall Authentication Timeout settings apply to users who authenticate to external, third-party authentication servers that do not already have a timeout configured. If you select a value of zero, a timeout does…
    in ssl vpn timeout Comment by Martin_Turner December 11
  • Hi The intranet site is controlled by our head office in Japan - so I guess it could be something related so controls as it works from our internal ip range but not the vpn range. This is what I see from the traffic monitor 2024-02-06 14:00:55 Allow 10.214.6.5 10.100.16.123 http/tcp 64490 80 tun0 Trusted Allowed 52 127…
    in vpn issue Comment by Martin_Turner February 6
  • Hi Bruce > we use the internal ip address
    in vpn issue Comment by Martin_Turner February 6