Comments
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Thank you all for your help! The alarm system installation was a success and this thread was the reason! Thank you again!
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I believe I have only one external IP. This connection is limited to port 7700 so hopefully that isn't a conflict with anything else. Thank you for your help. They are installing the alarm system later this morning. I'll let you know if this works. Thank you again for your guidance!
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OK, I've made the changes as suggested. Yet another question. Should the to part of the policy be External->Private IP Address or Any-External->Private IP Address?
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I did this for both TCP and also UDP, I'll let you know if it worked for me. Thank you so much for the quick response. One last question, you recommended Any-External in the from portion. Can that be limited to the source public IP of the alarm company?