Comments
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@Stevo It fully caught up yesterday in the USA region and late Saturday in the DEU (EMEA) region. We've got some tasks added to bolster our internal monitoring in this area so we get notified if it gets behind. Sorry for the inconvenience!
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Administration -> Notifications Click Rules then Add Rule Notification Source: Devices Notification Type: device_alarms
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@Stevo @xxup We have deployed a fix for this issue across all three regions of WatchGuard Cloud. It will take a little bit of time for the backend to process all of the data and get fully caught up.
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@Tomcat31 @Bruce_Briggs @Masters Email notifications for Firebox events/alarms have been added to WatchGuard Cloud TODAY! Please note that the default setting is to Send All Events, which, depending upon how you have your Firebox configured, can result in a LOT of emails. The Notification Rule supports a Send At Most…
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Hi everyone - we're working on an issue that impacts the Firebox's health stream to WatchGuard Cloud. This impacts CPU and Memory usage, as well as Interface stats. We hope to have a fix soon. @xxup - once the data stream comes back online, you can check the Interface Summary report for bandwidth data. We got rid of the…
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@Bruce - what Fireware version are you running? The switch for Cloud using 443 was finalized in 12.3.1. Even then, prior to 12.3.1 it should have been using 8883 and not 4115. Do you happen to be running a Dimension instance that you're hosting in AWS, since that IP address is owned by Amazon per Arin? To answer your last…
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@MattN - your best path forward is to open a Support Case. The Firebox uses port 443 to communicate with WatchGuard Cloud (assuming you're running Fireware 12.3 or newer), so unless your upstream Firebox imposes any sort of Authentication requirements you should be good to go. edit: port 4115 is for logging to an…
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If you're using WatchGuard Cloud (included with Basic Security Suite or Total Security Suite), logs are displayed in a tabular format in Log Manager.
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Brian - what kind of data are you interested in trending? You should be able to do this with many of the existing reports in Dimension.
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Hi Bruce and Adrian - The DIMENSION_BASIC and DIMENSION_TOTAL feature key was codified way back in 12.0, and unfortunately we're a bit stuck with it now because of how hard it is to change feature key names. The original idea was that _BASIC was for Management and _TOTAL was for Visibility (or vice versa, it was 2 years…