GregB

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  • Turns out the Application Control for RescueAssist allow the web interface RescueAssist to work but not the GoToAssist Expert program, which is what I use. So this lets me support customers without needing to go to another customer who hasn't updated their Firebox. This takes the pressure off while I learn the new Firebox…
    in Trying to ID what is blocking GoToAssist Comment by GregB May 2021
  • Thanks for the response. Each firewall was a new config. All four are new T20-W with Basic Security Suite. Replaced 4 XTM25, none of which had 12.x firmware as 2 would not upgrade past 11.9.4. Each new one had only the basic setup, logged onto Watchguard and had the Subscriptions enabled according to the key so they should…
    in Trying to ID what is blocking GoToAssist Comment by GregB May 2021